How we deal with your data

Privacy Policy

Read our privacy policy to understand who we are, how we collect data, what we do with data, and what rights you may have over that data

Privacy Policy

Who we are, how to contact us, and updates

defineXTEND Ltd t/a High-Velocity Startups ("defineXTEND") is a company registered in England and Wales (company number 08031789). Our website address is: http://www.highvelocitystartups.com/.

To contact us for privacy notice and policy purposes, if you have any questions relating to your personal information or rights, please email [email protected].

This notice may be updated from time to time, and we will take reasonable steps to inform you about changes. Last updated: 28 July 2025.

How we collect data

Aside from the data required to display our website, we collect your contact details to communicate about our services and process payments.

We also collect any information you choose to share for advisory purposes, which may include "special category" data under UK GDPR (e.g. health, beliefs, biometric). Such data is processed in accordance with data protection law.

All other data is processed under our legitimate interests in conducting business with you.

We collect individuals’ phone numbers to contact you via WhatsApp for marketing and service updates. By providing your number, you consent to these communications.

If you have consented to marketing, we may process your details for that purpose too.

We do not use any automatically-collected technical data (IP, browser, device) for analytics or advertising.

Our website uses the GoHighLevel platform, which may collect technical visit data, but we do not use it for analytics or advertising. See GoHighLevel’s privacy policy for details.

AI-assisted features

When you use any AI-powered functionality in our app, we send only the text or files you explicitly submit to OpenAI, LLC for processing. No metadata or profiling data is shared. You remain in control of any personal or special-category data you include.

Airtable storage

We store your name, email address, phone number, and your acceptance of our Terms & Conditions and Privacy Policy in Airtable, Inc. No financial data is stored. Airtable is GDPR-compliant.

n8n execution logs

Our workflow engine (n8n GmbH) records execution logs that may include portions of the data you submit. n8n does not persistently store data beyond each workflow run unless explicitly configured.

Google Drive deliverables

Reports or other documents generated for you may be saved to our Google Drive (Google LLC) so you can download them. We will not share any Drive files with collaborators unless you expressly instruct us.

Who we share your data with

We retain personal data while there is a legitimate business need. We also disclose it to the following GDPR-compliant processors:

We may also share data with authorities if required by law or with your consent.

International transfers of data

Some processors are outside the UK. We rely on Standard Contractual Clauses or equivalent safeguards for those transfers.

Retention of your data

We store personal information only as long as there is a legitimate business need. Inactive accounts (12+ months) have their history purged (account remains).

Specifically:

  • Airtable records, AI logs and workflow execution data: Retained while your account is active; 12-month archival planned.
  • Google Drive files: Kept until you request deletion or close your account.

Security

  • Data in transit is encrypted via TLS.
  • At-rest encryption: Airtable and Google Drive use AES-256.
  • n8n workflows run on secured infrastructure with access controls and audit logs.

What rights you have over your data

You may contact [email protected] to access, correct, update, delete, restrict, object, or port your data; withdraw consent; or opt out of marketing. You may also complain to the Information Commissioner’s Office.

Cookies

Our website does not serve cookies by default. Embedded videos are configured not to use cookies. If we introduce cookies in the future, they will be strictly necessary only.

Frequently Asked Questions

How we create value to drive your business forward

Frequently Asked Questions

Velocity OS™ is an expert-refined workflow platform™ with live follow-up sessions. You get guided modules plus on-demand expert support to build, refine and launch offers fast.

Solo founders, early-stage startups, coaches and consultants who need marketing, legal, sales and operations assets without hiring a full team.

Free users get two Business Offer Refiner™ runs per month and access to our High-Velocity Startups Network. Outputs need an expert review session before they’re launch-ready.

Explorer: 3 offers. Core: 7 offers & 3 sessions. Pro: 15 offers & 7 sessions. Max: 50 offers & 15 sessions.

Core includes Magnetic Marketing Mapper™, Conversion Sales System™, Legal Launchpad™, weekly live Q&A, priority refinement support and lifecycle micro-lessons. Pro adds a 60-minute monthly mentoring session and a funnel builder & CRM license. Max adds done-for-you implementation, fractional leadership calls, and a white-label option.

You complete each guided module, then schedule a live session with an expert who reviews your output, provides feedback and next steps.

Yes. We store data on encrypted EU-based servers, GDPR-aligned, with full export and deletion controls.

Follow our 30-day success checklist. If you don’t hit promised results, you’ll get a 100% refund plus 10% for your time. Terms apply.

Yes. Agency use is permitted. For partnership licensing, email [email protected].

Core members join weekly live Q&A. Pro and Max add priority WhatsApp chat. Max includes scheduled fractional leadership calls.

Email [email protected]. We process cancellations promptly.

Upgrade to Fractional Operator for retainer hours, momentum sessions, dispute response, and end-to-end lifecycle support including HR, cybersecurity, finance and more.

Sign up at highvelocitystartups.com/velocity-os, complete the Business Offer Refiner™, then book your first Offer Review Session.

Yes. You retain perpetual rights to use, publish and profit from everything you create.

Templates accelerate your start, but you should have a qualified lawyer review for jurisdictional compliance.

It covers first 60% of assets instantly; expert sessions refine the remaining 20%. Later you may hire specialists for scale.

We release weekly updates to modules and templates. You’ll see version notes on your dashboard.

Not yet. The platform is fully mobile-responsive via browser on any device.

Integrations supported by GoHighLevel are included within Velocity Pro plans and above.

Visit our Help Center at highvelocitystartups.com/docs for step-by-step guides and video tutorials.

A multifunctional consultant has proven results in more than one specialty—marketing, technology, HR and more—delivering integrated value across multiple disciplines.

Our Principal Advisor provides mentoring on operational management challenges and trains key members on business modeling, risk management and agile project management. He’s a certified PMP®.

The saying “jack of all trades, master of none” omits “but oftentimes better than master of one.” Our multi-specialist approach connects the dots across disciplines.

Yes. Our Principal Advisor is a solicitor qualified in England & Wales and has advised dozens of businesses worldwide on legal matters.

Trust a multi-specialist. Our Principal Advisor’s track record spans software architecture, marketing, legal counsel and COO roles—connecting multiple disciplines to manage risk and deliver results.

© Copyright 2025. DEFINEXTEND LTD t/a High-Velocity Startups. All rights reserved.

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